Cancel/Change Order

Because orders can move into processing shortly after purchase, we recommend contacting Budbath immediately when you notice an incorrect item, size, quantity, shipping address, or other order detail.

Customers should contact Budbath as quickly as possible if they want to cancel an order. We will make reasonable efforts to process cancellation requests before the order enters fulfillment.

Cancellation requests received before an order has been processed may generally be considered for cancellation. However, because orders can move through our fulfillment process quickly, we cannot guarantee that every request can be completed.

If the order has already been packed, transferred to a carrier, or shipped, cancellation may no longer be available through the order cancellation process.

To request an order cancellation, please contact our customer support team as soon as possible after placing the order.

To help us locate your order quickly, please include:

• Your full name.
• Order number.
• Email address used when placing the order.
• A clear request to cancel the order.
• Any additional information that may help us identify the order.

You can contact Budbath at:

If you need to change an order, please contact us promptly. Depending on the order status, we may be able to assist with certain changes before fulfillment begins.

Possible order changes may include:

• Changing the size of an item.
• Changing the color or variation of an item when available.
• Changing the quantity of an item.
• Removing an item from an order.
• Correcting certain shipping information.
• Other reasonable order adjustments requested before fulfillment.

Product availability, order status, inventory levels, and fulfillment timing may affect whether a requested change can be completed.

Please review your shipping address carefully before submitting an order. If you discover an error after placing an order, contact Budbath immediately.

We will make reasonable efforts to correct the address before the order enters fulfillment or is transferred to a carrier. However, an address change cannot be guaranteed once the package has been processed or shipped.

If an order has already shipped, customers may need to work directly with the applicable carrier regarding available delivery options.

Budbath generally processes orders Monday through Friday. Our order cut-off time is 5:00 PM EST.

Because processing may begin shortly after an order is received, customers should not wait until the next business day to request a cancellation or change.

Once an order has been handed to the shipping carrier, Budbath may no longer be able to cancel or modify the shipment.

Our standard delivery services may include USPS, UPS, or FedEx. Once a package is in transit, customers may be able to use the tracking information provided to monitor the shipment.

If you no longer want an item after it has shipped, please receive the package and follow the applicable Return & Refund Policy, provided that the merchandise qualifies for return.

If Budbath successfully cancels an order before fulfillment and payment has already been processed, the applicable refund will be initiated according to our payment processing procedures.

Refund timing may vary depending on the payment provider and financial institution used for the original transaction.

For eligible returned merchandise, our Return & Refund Policy provides a 60-day return window, with refunds processed within 12 days after the applicable return has been reviewed. No return or restocking fees apply to eligible returns under that policy.

If you want to remove only one item from a multiple-item order, please contact Budbath as soon as possible.

We will review whether the requested item can be removed before the order enters fulfillment. If the change is approved, any applicable adjustment to the order total will be handled through the original payment process.

If the order has already been shipped, partial cancellation may no longer be available. In that situation, the applicable item may need to be handled through our return process after delivery.

If you selected the wrong size, color, or product variation, contact us immediately with your order number and requested replacement.

We will check current inventory and the fulfillment status of the order. A requested replacement cannot be guaranteed if the desired item or size is unavailable or if the original order has already entered fulfillment.

If the requested change cannot be completed, you may need to receive the original order and use the applicable return process.

Although Budbath works to maintain accurate inventory information, products may occasionally become unavailable due to inventory discrepancies, fulfillment limitations, or other circumstances.

If we are unable to fulfill an order or part of an order, we may contact you regarding available options. If an item or order is canceled by Budbath after payment has been processed, the applicable amount will be refunded through the original payment method or another appropriate method where necessary.

Budbath makes reasonable efforts to ensure that product descriptions, prices, availability, and other website information are accurate.

If a significant pricing, inventory, product description, or technical error affects an order, we may need to contact the customer and, where appropriate, cancel the affected order.

If payment has already been captured for an order that is canceled for this reason, the applicable amount will be refunded.

Budbath may review orders for security and fraud-prevention purposes. An order may require additional verification when information appears inconsistent, payment authorization cannot be completed, or other circumstances indicate that additional review may be appropriate.

If an order cannot be safely verified or fulfilled, Budbath may cancel the order and provide an applicable refund when payment has already been processed.

When contacting us about a cancellation or order change, providing complete information helps us respond more efficiently.

Submitting a cancellation or change request does not automatically cancel or modify an order.

Customers should wait for confirmation from Budbath before assuming that a requested change has been completed.

If your order has already shipped and cancellation is no longer possible, you may be able to return eligible merchandise after delivery.

Budbath provides a 60-day return window for eligible products. Refunds are processed within 12 days after the applicable return has been reviewed, and eligible returns are not subject to return or restocking fees.

Please review the complete Return & Refund Policy for product condition requirements, return instructions, and other applicable terms.

Our support team is available to help with order cancellation and change requests. Because order processing can begin quickly, contacting us as soon as you identify an issue gives us the best opportunity to assist you.

The following table summarizes the main points of Budbath's Cancel / Change Order policy.